Help Centre

Find your way around Health Journal

Choose a topic below to find help with setting up your Health Journal, managing your record, sharing access, privacy, subscriptions, and account support.

Getting started

Create your account, set up your profile, add your first health records, and understand the basics.

Managing your health record

Add symptoms, medications, supplements, therapies, consultations, documents, scans, and test results.

Timeline and patterns

Understand your timeline, connect events, and see how choices and actions relate to your wellbeing.

Your daily journal

Record check-ins, life events, triggers, emotional wellbeing, and the details ordinary records miss.

Sharing and permissions

Share with practitioners or family, set permission levels, control duration, and revoke access.

Privacy, security and exports

Learn about privacy controls, data exports, AI-ready files, security, and account deletion.

Billing and subscriptions

Manage your free trial, plan, payment method, renewal, cancellation, and family subscription.

Troubleshooting

Get help with sign in, verification, password resets, uploads, display issues, and browser problems.

Article library

Guides will be added as the app grows.

This page is the main starting point. Each topic can become its own practical guide once the feature flow is ready to document.

Suggest a help topic

Need a hand?

Contact Health Journal support.

If you cannot find what you need yet, send us a message and we will help you find the right answer.